Customer Service
Social Expressions can be reached at 401-831-1000
or e-mail us at info@socialexpressionsri.com. |
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Commitment
to Service
We have turned into the destination of choice
for our customers by delivering on our commitment
to complete customer satisfaction. Our customer
service is here for you, with convenient options
to meet your support needs, such as an online
easy-to-find policies and procedures to assist
you through any of your purchases. Whether you're
looking for information on policies, procedures,
or information, we can take you there, 24 hours
a day, 7 days a week. |
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Cancellations
Once you click "place your order" we
are unable to change, alter or cancelyour order. |
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Return and Exchange
All sales are final and Social Expressions DOES NOT issue refunds.
Social Expressions will exchange NON-OPENED items for the same or greater value product with original receipt ONLY.
Please contact our customer service department before sending anything back to us via email at info@socialexpressionsri.com or call us toll free at 401-831-1000 from 10am to 5pm Eastern Standard Time. For faster processing of your return, please follow the steps outlined below.
Want to Exchange an Item?
- Contact Social Expressions Customer Service within 10 days of receiving your order to let us know that you will be making an exchange. Call us at 401-831-1000 from 10am to 5pm Eastern Standard Time. Or email us atinfo@socialexpressionsri.com. We will need to know which item(s) you would like to have in exchange of your original items as well as your name, address and credit card number (to apply any difference of product price or shipping charges on exchanged items)
- You will be given a Return Authorization Number. Please write this number on the outside of your shipping box and address to :
- Social Expressions– RETURNS
- 295 South Main St
- Providence, RI 02904
- Please send your package via UPS or Parcel Post Insured. Insuring your package protects you in case the items are damaged or lost in transit.
- Carefully package the items in the original shipping box or any suitable shipping carton using plenty of padding material to protect the product(s) and include a copy of your invoice.
IMPORTANT: Make sure that the items are well protected and packaged similar to the way you received them. Whenever possible, use the same packaging that was used to ship the items to you. ITEMS MUST BE RECEIVED IN A SALEABLE CONDITION FOR AN EXCHANGE
Once we receive your return package, we will exchange your product for one of a same or greater value. Please note that we do not refund shipping charges on exchanged items.
PLEASE ALLOW UP TO 21 BUSINESS DAYS FOR US TO RECEIVE AND PROCESS YOUR EXCHANGE.
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Sales
Tax
Social Expressions is required by law to charge
sales tax in the state of Rhode Island. Sales
tax is charged on total merchandise charges for
orders delivered to RI at a rate of 7%. |
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Ordering
Security
Our web site provides our customers with the latest
technology securing each order with advanced server
and shopping cart protection. We take extra care
to protect your information by using advanced
encryption and firewall technology throughout
the ordering process. To further ensure your security,
we use state-of-the-art SSL (Secure Sockets Layer)
encryption to protect personal information from
unauthorized use. Your personal information is
protected and is not distributed to third parties
and e-mail advertising agencies. |
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Payment
Option
For our customers convenience, we accept Visa,
Mastercard, and American Express |
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Copyright
and Trademark
This site is owned and operated by Social Expressions.
Unless otherwise specified, all materials appearing
on this site, including the text, site design,
logos, graphics, icons, and images, as well as
the selection, assembly and arrangement thereof,
are the sole property of Social Expressions, Copyright © 2000-2002, ALL RIGHTS RESERVED. All audio and
video clips are the sole property of Social Expressions
or their respective content providers. All software
used on the site is the sole property of Social
Expressions or those supplying the software. You
may use the content of this site only for the
purpose of shopping on this site or placing an
order on this site and for no other purpose. No
materials from this site may be copied, reproduced,
modified, republished, uploaded, posted, transmitted,
or distributed in any form or by any means without
Social Expressions prior written permission. All
rights not expressly granted herein are reserved.
Any unauthorized use of the materials appearing
on this site may violate copyright, trademark
and other applicable laws and could result in
criminal or civil penalties.
All trademarks or service marks of Social Expressions
All custom graphics, icons, logos and service
names are trademarks, trademarks or service marks
of Social Expressions. All other trademarks or
service marks are property of their respective
owners. The use of any Social Expressions trademark
or service mark without Social Expressions express
written consent is strictly prohibited. Order
Acceptance Once our customer service department
has received an order, the order will be processed
unless otherwise notified by e-mail. |
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Pricing
Discrepancies
Due to periodic changes in price from our manufacturers
and distributors, we cannot guarantee a flat prices
structure. Occasional price changes are required.
In certain instances typographical errors may
occur and Social Expressions cannot be held responsible
for those discrepancies. |
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International
Sales
Currently, Social Expressions does not ship internationally.
If international shipping is required, please
contact our customers service department at 401-831-1000
or e-mail us at info@socialexpressionsri.com |
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Limited
Liability of Products Sold
All of Social Expressions products are guaranteed
against defects for 30 days from the date of the
invoice. Except as expressly stated herein, Social
Expressions makes no representations or warranties,
either express or implied, of any kind with respect
to products sold on the socialexpressionsri.com
sites. Except as expressly stated herein, Social
Expressions expressly disclaims all warranties,
express or implied, of any kind with respect to
products sold on this site, including but not
limited to, merchantability and fitness for a
particular purpose. You agree that the sole and
exclusive maximum liability to Social Expressions
arising from any product sold on the socialexpressionsri.com
sites shall be the price of the product ordered.
In no event shall Social Expressions, its directors,
officers, employees or other representatives be
liable for special, indirect, consequential, or
punitive damages related to product sold. |
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Typographical
Errors
In the event a product is listed at an incorrect
price or with incorrect information due to typographical
error or error in pricing or product information
received from our suppliers, Social Expressions
shall have the right to refuse or cancel any orders
placed for product listed at the incorrect price.
Social Expressions shall have the right to refuse
or cancel any such orders whether or not the order
has been confirmed and your credit card charged.
If your credit card has already been charged for
the purchase and your order is canceled, Social
Expressions will immediately issue a credit to
your credit card account in the amount of the
charge. |
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Indemnification
The socialexpressionsri.com web sites and the
materials therein are provided "as is". Social
Expressions makes no representations or warranties,
either expressed or implied, of any kind with
respect to the socialexpressionsri.com sites,
their operations, contents, information, materials
or year 2000 compliance. Social Expressions expressly
disclaims all warranties, express or implied,
of any kind with respect to the sites or their
use, including but not limited to merchantability
and fitness for a particular purpose. You agree
that Social Expressions, its directors, officers,
employees or other representatives shall not be
liable for damages arising from the operation,
content or use of the socialexpressionsri.com
sites. You agree that this limitation of liability
is comprehensive and applies to all damages of
any kind, including without limitation direct,
indirect, compensatory, special, incidental, punitive
and consequential damages. |
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